Privacy Policy

Introduction

reelpix.pro ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our service.

Information We Collect

Personal Information

When you create an account, we collect your email address and password. We may also collect payment information when you purchase credits.

Images and Projects

We collect and process the images you upload to our platform for editing purposes. We also store your project data and editing history.

Images are stored in Australia and retained for 12 months from a project's last upload or edit, then permanently deleted — originals and edited versions both. We email you approximately 30 days before deletion. If you close your account, your images are deleted as part of that process rather than waiting out the 12 months.

Usage Data

We automatically collect certain information about your device and how you interact with our service, including IP address, browser type, and usage patterns.

How We Use Your Information

We use your information to:

• Provide and maintain our service
• Process your images and edits
• Process payments and maintain billing records
• Communicate with you about our service
• Improve our service and develop new features
• Detect and prevent fraud or abuse

Data Security

We implement appropriate technical and organizational security measures to protect your personal information. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

Your Data Rights

You have the right to:

• Access your personal information
• Correct inaccurate data
• Request deletion of your data
• Export your data
• Opt out of marketing communications

Contact Us

If you have questions about this Privacy Policy, please contact us at privacy@reelpix.pro